Help & Contact

Last updated: 7 June 2026

Our team is here to help with bookings, driver verification, payments, and anything else.

Contact us

• Email: [email protected]
• Support hours: 24/7 for active rentals; 7am–9pm NPT for general enquiries.
• Based in: Kathmandu, Nepal.

Common questions

What do I need to drive in Nepal?

A valid driver's licence from your home country and, for foreign visitors, an International Driving Permit (IDP). You verify these once during checkout.

How does payment work?

You pay securely by card via Stripe. A refundable deposit is held separately and released after return. See our Cancellation & Refund Policy.

Can you deliver the car to my hotel?

Yes — choose "Deliver to my location" at checkout for free pick-up & drop-off in the rental city.

Is insurance included?

Every rental includes insurance cover and 24/7 roadside support. Details and any excess are shown at booking and in our Terms of Service.

Questions? Email [email protected].